IT Support Specialist

Location: Mississauga, ON (On-site, 5 days per week)
Language: Strong written and verbal communication skills in English
Duration: Contract, 12 months
Background Check Requirement: Standard background check required

About the Opportunity
Our client, a leading organization in the enterprise technology space, is seeking a Local Technology Support Analyst to join their on-site team in Mississauga. This role is ideal for someone early in their IT career who enjoys hands-on technical work and thrives in a fast-paced, collaborative environment.

You will play a key role in ensuring employees have the tools and support they need to stay productive. Working closely with peers and end users, you will support day-to-day technical operations while gaining exposure to a wide range of systems, devices, and technologies.

What’s In It for You
Join a team that values collaboration, learning, and continuous improvement. This is a great opportunity to build your technical foundation, gain exposure to enterprise-level environments, and develop your problem-solving skills. You will be part of a workplace that encourages growth and supports hands-on learning.

Your Responsibilities
• You’ll provide front-line technical support for hardware, software, and peripheral devices
• You’ll image, configure, and prepare PCs for deployment or disposal
• You’ll troubleshoot issues related to AV equipment, meeting rooms, and end-user devices
• You’ll support PC refreshes, hardware upgrades, and system swaps
• You’ll manage and resolve tickets while delivering excellent customer service
• You’ll assist with inventory tracking, shipping equipment, and compliance-related tasks

Skills and Qualifications
• 1+ year of experience in IT support or a similar technical role
• Hands-on experience with PC imaging, hardware upgrades, and troubleshooting
• Familiarity with ticketing systems and end-user support environments
• Strong communication and customer service skills
• Ability to follow processes and work independently with moderate guidance
• Willingness to learn and adapt in a dynamic, team-oriented environment

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.