Store Manager

Location: Etobicoke, ON (On-site)
Language: English, strong written and verbal communication required
Background Check Requirement: Criminal background check and employment references required

About the Opportunity
This is an exciting opportunity to step into a high-impact leadership role overseeing a flagship retail and service location within a fast-paced, customer-focused organization. As Store Manager, you’ll be at the center of daily operations, ensuring a seamless experience for customers while leading a dynamic frontline team.

You’ll work closely with senior leadership who are actively engaged in the success of the site, giving you visibility and the chance to make a meaningful impact. This role is ideal for someone who takes pride in ownership, thrives in a hands-on environment, and is motivated by delivering exceptional service in a retail or service-based setting.

What’s In It for You
• A leadership role with high visibility and direct exposure to senior decision-makers
• A collaborative environment where your ideas and feedback are valued
• Opportunities to build operational expertise and grow your leadership career
• A workplace that values accountability, teamwork, and customer excellence

Your Responsibilities
• You’ll oversee the day-to-day operations of a large-scale flagship location, ensuring everything runs smoothly and efficiently
• You’ll lead, coach, and support a team across multiple shifts, fostering a positive and high-performing environment
• You’ll drive sales and leasing activities, ensuring targets are met while maintaining exceptional customer service standards
• You’ll ensure the facility is consistently clean, organized, and presentation-ready, including for executive and investor visits
• You’ll manage administrative functions such as reporting, inventory, scheduling, and cash handling
• You’ll act as the point of escalation for customer concerns, resolving issues with professionalism and care

Skills and Qualifications
• 3–5 years of experience in retail, operations, or service-based leadership roles
• Strong organizational and time management skills, with the ability to multitask in a fast-paced environment
• Proven ability to lead teams and take direction and feedback from senior leadership
• Excellent customer service and communication skills
• Proficiency with Microsoft Office, including Outlook and basic Excel
• A hands-on, proactive approach with a strong sense of ownership and accountability

Note from the Hiring Manager
We’re looking for someone who takes real pride in their work and isn’t afraid to roll up their sleeves. This is a highly visible role where your ability to stay organized, lead people effectively, and maintain a top-tier environment will make all the difference

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.