Receptionist

Location: Toronto, ON (On-site, 5 days per week)
Language: English, strong written and spoken communication required
Duration: 3-month contract with potential extension

About the Opportunity

We’re partnering with a well-established organization in the automotive services industry to find a reliable and customer-focused Receptionist. In this role, you’ll be the first point of contact for customers, helping create a smooth and welcoming experience in a fast-paced service environment.

You’ll work closely with service advisors and front-line staff, supporting daily operations while managing incoming calls, customer interactions, and administrative tasks. This role is ideal for someone who enjoys staying organized, working with people, and keeping things running efficiently behind the scenes.

What’s in it for You

You’ll join a collaborative, high-energy team where everyone plays a key role in delivering a great customer experience.

This is a great opportunity to gain exposure to a busy service environment, build your administrative skills, and develop experience in a customer-facing role.

You’ll also benefit from a structured schedule and a supportive team that values reliability and teamwork.

Your Responsibilities

• You’ll manage incoming calls and direct them appropriately, handling approximately 40 calls per day related to service appointments and customer inquiries
• You’ll welcome customers and provide a professional, friendly front desk experience
• You’ll process payments and support customer transactions accurately
• You’ll maintain and update customer records using Excel and internal systems
• You’ll assist with scheduling and coordinating service-related requests, including transportation arrangements
• You’ll support the team with general administrative tasks and help maintain smooth day-to-day operations

Skills and Qualifications

• 1-2 years of experience in customer service, reception, or administrative roles
• Strong communication skills and a professional, approachable demeanor
• Basic proficiency in Microsoft Office, particularly Excel
• Ability to multitask and stay organized in a high-volume environment
• Reliable and punctual with a strong sense of accountability
• Comfortable working on-site in a fast-paced, team-oriented setting