Warranty Technician

Location: Ottawa, ON (On-site)
Language: English, strong written and verbal communication required
Duration: Permanent
Background Check Requirement: Not specified

About the Opportunity
Our client, a well-established organization in the residential construction sector, is seeking an In-Home Warranty Technician to join their team. This role plays a key part in delivering a high-quality homeowner experience, ensuring that every detail meets expectations well beyond possession.

You will work closely with homeowners, internal teams, and trusted trade partners to address warranty concerns with care and precision. This is a hands-on opportunity for someone who takes pride in craftsmanship and values building lasting relationships through exceptional service.

What’s In It for You
This organization offers a collaborative and supportive workplace where employees are encouraged to grow and succeed. You will benefit from a culture that values quality, integrity, and continuous improvement, along with opportunities to expand your technical expertise.

A comprehensive compensation package is provided, including health and dental coverage, a wellness spending account, retirement savings support, and programs that promote both personal well-being and long-term career development.

Your Responsibilities
• You’ll address pre-occupancy and post-possession homeowner concerns with professionalism and care
• You’ll conduct detailed visual inspections to assess warranty-related issues
• You’ll perform hands-on repairs, ensuring work is completed to a high standard
• You’ll coordinate and schedule service visits with subcontractors as needed
• You’ll maintain clear documentation and communication throughout the service process

Skills and Qualifications
• 3+ years of experience in residential construction or a related field
• Demonstrated knowledge of warranty programs within the homebuilding industry
• Strong organizational skills with attention to detail and time management
• Ability to work independently while contributing to a collaborative team environment
• Excellent communication skills, both written and verbal
• Valid driver’s license and access to a reliable vehicle
• Ownership of basic tools required for hands-on repair work

Note from the Hiring Manager
We’re looking for someone who takes pride in their work and enjoys solving problems on the spot. If you’re someone who values quality craftsmanship and building trust with homeowners, you’ll thrive in this role.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.