Counter Sales Representative (Technical)

Location: Ottawa, ON (On-site, 5 days per week)
Language: English required, bilingual French (spoken and written) is a strong asset
Background Check Requirement: Required as part of the hiring process

About the Opportunity

This is an exciting opportunity to join a well-established organization in the industrial and electrical distribution space, supporting contractors and customers with critical equipment needs. You will be the first point of contact at the counter and over email, helping clients troubleshoot, source, and replace electric motors, pumps, and related components.

In this hands-on, fast-paced environment, you will work closely with a collaborative team and a supportive branch leader. Your ability to build relationships, provide technical guidance, and keep operations moving efficiently will have a direct impact on customer satisfaction and business growth.

What’s in it for You

• A stable, long-standing organization with a strong reputation in its industry

• A collaborative, team-oriented environment with direct mentorship from leadership

• Opportunities to grow into outbound sales and business development over time

• Competitive compensation, bonus potential, and a comprehensive benefits package

• A workplace that values relationship-building, initiative, and continuous learning

Your Responsibilities

• You’ll support customers at the counter and via email, answering product and technical inquiries

• You’ll analyze customer needs and recommend appropriate motors, pumps, or replacement parts

• You’ll process orders, manage order entry, and track requests through an ERP system

• You’ll coordinate with suppliers to source and order inventory when required

• You’ll build strong relationships with contractors and repeat customers through ongoing communication

• In time, you’ll contribute to outbound outreach and help grow existing customer accounts

Skills and Qualifications

• 3–5 years of experience in sales or customer service within a technical or industrial environment

• Strong understanding of electrical or mechanical products, or experience in a similar distribution setting

• Proven ability to manage multiple priorities and stay organized in a fast-paced setting

• Excellent communication skills, with a personable and customer-focused approach

• Proficiency in Microsoft Office and comfort working within ERP systems

• Bilingual French language skills are a strong asset

Note from the Hiring Manager

“We’re looking for someone who enjoys being in the middle of the action, helping customers solve problems and keeping things moving. If you’re curious, personable, and eager to grow, you’ll do well here.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.