Office Technology Support - Bilingual

Location: Montreal, QC (On-site)
Language: Bilingual, strong written and spoken communication in both English and French required
Duration: 2-month contract
Background Check Requirement: Standard background check required

About the Opportunity
Our client, a well-established professional services organization, is seeking a hands-on IT Support Specialist to join their local office team. This is a great opportunity for someone who thrives in a fast-paced, people-focused environment and enjoys being the first point of contact for technology support.

Working closely with partners and staff, you will play a key role in ensuring employees have a seamless technology experience. From onboarding new hires to resolving technical issues, your work will directly support productivity, collaboration, and day-to-day operations within the office.

What’s In It for You
• A collaborative, team-oriented environment where your contributions are valued
• Hands-on experience supporting a diverse range of technologies and users
• The opportunity to build strong relationships across the organization
• A workplace that values responsiveness, problem-solving, and service excellence

Your Responsibilities
• You’ll provide day-to-day technical support to partners and staff, resolving hardware and software issues efficiently
• In this role, you’ll configure and deploy new hire PCs, ensuring a smooth onboarding experience
• You’ll troubleshoot Windows 10, Office 365, email, and network connectivity issues
• You’ll support mobile devices including Android and iOS, as well as remote and wireless access
• You’ll manage IT assets and inventory, maintaining accurate tracking and documentation
• You’ll collaborate with internal teams to provide guidance on application usage and process improvements

Skills and Qualifications
• 1-2 years of experience in end-user IT support or desktop support roles
• Strong knowledge of Windows 10 and Microsoft Office 365 applications
• Experience with hardware setup, troubleshooting, and asset management
• Familiarity with mobile device support, including Android and iOS
• Strong problem-solving skills with a customer-focused mindset
• Excellent communication skills in both English and French

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.