Supervisor, Registered Plans

Location: Greater Toronto Area, Hybrid (1–2 days in office per week, increasing to 2 days)
Language: Strong written and verbal English communication required
Duration: Contract until October 30, with potential completion bonus

About the Opportunity
Our client, a well-established organization in the financial services sector, is seeking a Supervisor, Registered Plans to lead a high-performing administration and processing team. This role plays a critical part in ensuring the accuracy, compliance, and efficiency of registered plan transactions that directly impact client outcomes and advisor relationships.

You will work closely with a collaborative leadership team and experienced administrators, acting as both a subject matter expert and a people leader. This is an opportunity to contribute to a team that values precision, accountability, and continuous improvement, while supporting a client-focused environment where operational excellence matters.

What’s In It for You
Join a workplace that values collaboration, mentorship, and professional growth. You will gain leadership exposure while working alongside experienced industry professionals, with the opportunity to influence process improvements and team performance. This role offers a balance of hands-on operational work and team leadership in a supportive, fast-paced environment.

Your Responsibilities
• You’ll oversee daily operations, ensuring accurate and timely processing of registered plan transactions
• You’ll lead and support a team of administrators, managing workload distribution and performance tracking
• You’ll review and approve complex transactions, ensuring compliance with regulatory requirements
• You’ll act as a key resource for advisors, providing guidance on registered plan inquiries
• You’ll monitor service levels and reporting metrics, contributing to planning and performance improvements
• You’ll step in as a backup to management when needed, supporting leadership continuity

Skills and Qualifications
• 10+ years of progressive experience in financial services, with strong administration and processing expertise
• In-depth knowledge of registered plans such as RRSPs and TFSAs, including transactions and lifecycle events
• Proven experience leading or mentoring teams in an operational environment
• Strong understanding of compliance requirements, including provincial and federal regulations
• Excellent organizational and communication skills, with a high level of attention to detail
• Experience with financial systems or datafile platforms is considered an asset

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.