Membership Assistant

Our client working in the non-profit space is hiring for a Membership Records Assistant to join their team starting on an 11 week contract. This is an exciting opportunity working in a hybrid model, working 2 days onsite downtown Toronto, 3 days remotely. This position is starting on an 11 week contract with potential to extend.

The Membership Records Assistant helps maintain accurate records of teachers certified in Ontario. You will review Canadian and international applications, check academic and professional documents for authenticity, and ensure all information is correctly entered into the Member Registry.

Key Responsibilities

• Review and process applications for certification.

• Verify documents for accuracy and authenticity.

• Maintain both digital and paper records.

• Communicate clearly with applicants and members about their files.

• Update member records and issue certification documents.

• Prepare cases for leadership review when needed.

• Work with education institutions and external agencies to confirm documents.

• Support other units with membership record needs.

What You Bring

• Post-secondary education and/or at least one year of related experience (or equivalent).

• Strong attention to detail and accuracy.

• Good problem-solving and decision-making skills.

• Ability to manage time, prioritize tasks, and work both independently and in a team.

• Strong written communication skills.

• Experience with Microsoft Office and CRM systems.

• Discretion when handling confidential information.

Assets (nice-to-have):

• Experience in a regulatory, academic, or credential assessment setting.

• Knowledge of academic and professional documentation.

• Experience spotting fraudulent documents.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.