Absence Management Consultant
Location: Toronto or Mississauga, Hybrid, 4 days on-site, Fridays remote
Language: Strong written and spoken English required, bilingual French is an asset
About the Opportunity
Canadian Tire, a Canadian organization operating in a complex, multi-jurisdictional environment, is seeking an Absence Management Consultant to support occupational injury claims and employee absences. This role plays a critical part in ensuring employees are supported through challenging moments while maintaining compliance with provincial and federal legislation.
You will collaborate closely with leaders, HR, Health and Safety, and external partners across Canada to deliver consistent, people-first case management. Your work will directly influence safe, timely return-to-work outcomes and help shape processes that improve both employee experience and organizational effectiveness.
What’s In It for You
You will join a collaborative team that values empathy, accountability, and continuous improvement. This is an opportunity to deepen your expertise in absence and disability management while working in an environment that encourages knowledge sharing and professional growth. Expect meaningful work, supportive leadership, and a culture that prioritizes both people and performance.
Your Responsibilities
• You’ll manage occupational injury claims end to end, from intake through to return-to-work and closure
• You’ll partner with internal and external stakeholders to ensure consistent and compliant case management across jurisdictions
• You’ll assess claims, determine reporting requirements, and submit documentation to Workers’ Compensation Boards
• You’ll facilitate return-to-work planning, including modified duties and ongoing progress monitoring
• You’ll act as a key liaison, resolving barriers and guiding stakeholders toward effective outcomes
• You’ll identify complex cases early and support appeals or escalations with thorough documentation
• You’ll analyze claims data and recommend process improvements to enhance efficiency and outcomes
Skills and Qualifications
• 3 to 5 years of progressive experience in disability and occupational claims management
• Post-secondary education in Human Resources or a related field
• Strong knowledge of Canadian absence-related legislation and Workers’ Compensation frameworks
• Experience with HRIS and case management systems such as Workday or Intelex
• Excellent communication and stakeholder management skills
• High attention to detail with the ability to manage multiple cases effectively
• Experience in a multi-site environment is an asset
• Bilingual French/English considered an asset
Note from the Hiring Manager
We’re looking for someone who combines technical expertise with empathy, someone who can navigate complexity while keeping people at the center of every decision.
About Canadian Tire Corporation
Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives, Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities and product discounts
Our typical hiring range is between $70,000 and $88,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements
Commitment to Diversity, Inclusion and Belonging
CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.
Accommodations
CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
