Order Entry

Location: Fully on site in Mississauga, ON
Language: Proficient in both written and spoken English
Background Check Requirement: A background check will be required for successful candidates.
Hours: 8:30am - 4:30pm
Pay Rate: $23/hour.
Contract: 2 months with potential for extension.
Start Date: As soon as this week!

About the Opportunity

Join a dynamic team at a leading organization in the manufacturing and distribution sector, where you’ll play a crucial role in enhancing customer experiences. In this position, you’ll be the first point of contact for clients, providing essential support and building lasting relationships. Your positive attitude will help cultivate a collaborative environment, ensuring every customer feels valued and understood.

You will work alongside a passionate group of professionals who are dedicated to delivering excellence. Your work will directly impact customer satisfaction and loyalty, driving the organization’s success in a competitive industry. This is not just a job; it's an opportunity to make a meaningful difference in the lives of customers and your peers.

What’s in it for You

You will be part of a culture that celebrates teamwork and innovation, where your ideas are not just heard, but valued. With access to mentorship and professional development opportunities, you can take your career to new heights while enjoying a healthy work-life balance. Join a workplace that prioritizes collaboration and growth, making a genuine impact every day.

Your Responsibilities

• You’ll answer phones and assist customers with order inquiries, ensuring clarity and satisfaction.
• In this role, you’ll manage order entry processes, maintaining accurate records and timely responses.
• You will develop strong relationships with clients, ensuring their needs are met with a positive demeanor.
• You’ll schedule callbacks and redirect calls as necessary to ensure efficient service.
• You will communicate delivery ETAs effectively, keeping customers informed and engaged.
• In this position, you’ll handle B2B calls, fostering connections that contribute to smooth operations.

Skills and Qualifications

• 3+ years of experience in a customer-facing role, specifically within manufacturing or distribution industries.
• Strong verbal and written communication skills, complemented by a friendly approach.
• Familiarity with order management systems and customer service protocols.
• Ability to build rapport and develop relationships with clients and team members.
• A positive attitude, professional demeanor, and problem-solving mindset.
• Excellent organizational skills and attention to detail.

Note from the Hiring Manager

“We’re looking for someone who genuinely enjoys helping others and brings a positive energy to our team. Your role will be vital to our customer relationships and overall success.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching, and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.