Program Analyst

Location: Toronto, ON, Hybrid, 4 days on-site and Fridays remote
Language: Strong English communication skills required, both written and spoken
Duration: Permanent
Background Check Requirement: Successful completion of an employment background check

About the Opportunity

     Our leading retail client, Canadian Tire Corporation, is looking for a Program Analyst to join the Product Quality Assurance Operations team where your analytical strengths and technical problem solving skills will support the performance of a large and complex quality management function. In this role, you will act as a connector between data, systems and business processes, helping drive accuracy, efficiency and continuous improvement across the organization.

As the team’s Power User, you will become the trusted expert for tools, automation and troubleshooting. You will support internal teams, streamline workflows and enhance the systems that keep product quality operations running. You will also support AI and automation initiatives, working with internal SaaS applications and bots to improve efficiency and reduce repetitive work while ensuring seamless execution of operational and financial processes.

What’s in it for You

You will join a workplace that values curiosity, innovation and continuous learning. This role offers opportunities to build technical depth, influence operational practices and collaborate closely with both business and IT partners. You will expand your skills in analytics, automation and reporting while contributing to a culture that supports growth, balance and shared success.

Your Responsibilities

• You will ensure accuracy of invoicing, financial documents and operational data to support effective quality oversight.
• You will prepare weekly and monthly financial reporting, analyze performance trends and support executive dashboard development.
• You will troubleshoot issues, guide users and optimize workflows as the team’s Power User for core tools and software.
• You will collaborate with IT and business stakeholders to design, enhance and automate processes, including building solutions in Power Automate.
• You will create documentation, train end users and support virtual machine runs for scheduled and ad hoc automation tasks.

Skills and Qualifications

• 3 to 5 years of progressive experience in analytics, operations or business analysis, supported by strong technical aptitude.
• Proven ability to analyze financial and operational data, identify gaps and recommend improvements.
• Advanced Excel and VBA skills, SQL and Power BI expertise.
• Experience developing or supporting workflow automation, ideally with Power Automate or similar platforms.
• Experience with AI tools, bots or workflow automation, with the ability to learn new systems independently.
• Exceptional attention to detail, highly organized and skilled at managing tight deadlines.
• Strong communication and relationship building abilities with a focus on supporting internal users.
• Comfortable working across multiple systems, data sets and competing priorities.

Note from the Hiring Manager

“We are looking for someone who is naturally curious, meticulous, solution oriented and excited about making processes better for everyone. If you love digging into systems, finding efficiencies and helping teams work smarter, you will thrive here.”

About Canadian Tire Corporation

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.

Commitment to Diversity, Inclusion and Belonging

CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.

Accommodations

CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.