Application Support Specialist

Our public sector client is looking for an Application Support Specialist to join our team and support the delivery of critical government services. You’ll play a key role in hosting and maintaining over 200+ Java applications. If you thrive in fast-paced operational settings, have deep middleware and cloud expertise, and can balance technical problem-solving with stakeholder collaboration, this could be the role for you.

Responsibilities

• Provide operational support including incident triage, service request fulfillment, and change management.
• Administer and support IBM WebSphere (NDM/Liberty), DataPower, and related middleware tools.
• Drive deployment automation using Urban Code Deploy and Urban Code Velocity.
• Manage and support containerized applications in OpenShift and Kubernetes.
• Monitor application and system health using tools like ITCAM and Dynatrace.
• Collaborate with stakeholders to ensure smooth service delivery and effective communication.
• Generate operational reports and perform trend analysis to improve performance and processes.

Must-Have Skills & Experience

• Middleware expertise: IBM WebSphere Application Server (NDM/Liberty), IBM DataPower.
• Deployment automation: Urban Code Deploy and Urban Code Velocity.
• Monitoring tools: ITCAM, Dynatrace (or similar).
• Cloud technologies: OpenShift, Kubernetes, Ansible.
• ITIL practices: Incident and Change Management.
• 2+ years’ experience with middleware or systems administration (Solaris, RHEL).

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.